Use of PRIMER software is governed by our End-user Licence Agreement.
Choose your software plan from our Pricing page and click through to our payment portal to complete your order using a debit or credit card. After payment has been made, you will receive confirmation of your subscription, and an authentication key will be delivered to your inbox*. You will also receive an invitation to our customer portal. Go to the Download page to download the software installer and enter your authentication key for full access to the software. You can cancel your subscription at any time through the customer portal or by contacting us directly via email primer@primer-e.com. You will still have access to the software for the full term of the subscription for which you have paid. You will receive a renewal reminder by email 5 days prior to the end of your Subscription Period. If you have not cancelled your subscription prior to the end of your Subscription Period, payment for the renewal will be made automatically. If you wish to change your plan, contact us directly via email primer@primer-e.com.
*If you pay for your subscription via Direct Electronic Bank Transfer, we will confirm your subscription, and you will receive your authentication key within 2 business days (NZ time) post payment.
PRIMER software is provided as an electronic software download. You will need to complete a form to download the installer. There is one installer for all PRIMER 8 subscription plans. Upon purchase of your PRIMER 8 subscription, you will receive a Licence key via email that will enable the full functionality of your software for the term of your paid subscription.
See our Standard Course Terms and Conditions as well as Specific Course Terms and Conditions that are unique to each course and can be found on the individual course page. To register for a course, you will need to complete a registration form, and you will receive an invoice for payment. Payment must be received by us prior to the due date on the invoice. Your place on the course is not guaranteed until payment is received.
If you require a formal quote for software, you can request this from us via the Request a Quote form HERE. If you require a formal quote for consulting or for course registration, contact us directly via email primer@primer-e.com. If you accept the quote you will receive an invoice for payment.
We accept payments by Credit/Debit Card through our secure online web portal. You may also pay any invoices issued from us to you via Direct Electronic Bank Transfer. Full bank details are provided on the invoice. We do not accept bank cheques.
All materials, software, and information on this site, as well as any unique visual or functional elements of this site, are copyrighted and are protected by worldwide copyright laws and treaty provisions. Except as provided by the New Zealand Copyright Act 1994, none of these items may be reproduced or stored in a retrieval system in any form or by any means without the prior written permission of the copyright owner.
